Security Practices

Last Updated: 25 September 2023

Security

Document Processing uses Amazon EC2 servers. Using an industry standard like Amazon helps guarantee the security and resilience of the service. Amazon has attained a number of certifications that affirm that they have stringent, working internal controls.

Physical Security

Amazon safeguards the physical security of their servers. Servers are located in non-descript facilities, and critical facilities have extensive setback and military grade perimeter control. Access to data centers requires two-factor authentication at three points.

Data Security

The host operating system is kept secure by internal processes and procedures. The guest operating system is entirely controlled by Document Processing. Amazon administrators do not have access to it. By default, an inbound firewall denies all traffic to the host servers.

Backups

Amazon systems are built with extensive redundancy. Document Processing backs up data on a daily basis. All access is logged and tracked for auditing purposes.